We will only accept a return if the item is new and unused. We will not accept any item that shows indication that it has been worn. Items should be returned in the original packaging, all tags should still be attached and the item should show no signs of wear. Shoe boxes should be undamaged as they are also considered to be part of the product.

Please do not remove the security seal until you are happy with your order. We are unable to accept a returned item with a broken security seal.

Refunds for returned items will only be credited to accounts initially used to purchase the returned item.

Repeated Returns

Exchanges and refunds are offered to ensure that customers are satisfied with their purchases from Howard Rollins Sports. However, customers that excessively return items may be refused at our sole discretion.


If you require any further information on our returns policy please contact us. Legal ownership of goods will remain the property of Howard Rollins Sports until orders have been accepted and all due funds have been cleared. In the event of Howard Rollins Sports offering a refund to you, legal ownership of the goods will revert immediately to Howard Rollins Sports. Goods are fully insured during transit and goods become your full responsibility once they have been delivered.